FAQs

Placing your Order:
Place your selected items into your cart. When finished shopping, you may checkout by using your Visa, MasterCard or Discover. Payment information is transmitted using SSL encryption technology, so your information is safe with us.

Our credit cards are processed through our merchant account. Your statement will show a charge from Back Porch Soap Co. Have questions regarding your order? Contact us at info@backporchsoap.com

Shipping:
Back Porch Soap Co. offers shipping via USPS or UPS. We will fill your order and package for shipment within 1-2 business days. Free ground shipping on retail orders of $60 or more.

Sales Tax:
Back Porch Soap Co. is required to collect 6.25% Sales Tax on all orders purchased within Massachusetts.

Soap Making Classes, Bath & Body Product Making,  & Consulting:
If you need to cancel class for any reason, you may apply your credit and reschedule a class of your choice with us at a later date. Due to the nature of scheduling, we cannot offer refunds for any reason. If class is cancelled due weather or other unforeseen issues, your money will be refunded in its entirety within five business days or you may choose to apply it as credit to a future class(es). If you have any questions or special needs, please contact us at 781.934.8100. Thank you.