We hope you love Back Porch Soap Company as much as we do. If for some reason you are not satisfied with your purchase with us, you have 30 days from the date of purchase to return the unused product(s) for a full refund of your purchase minus shipping, handling and other fees. Refunds will be credited to the original credit card used for payment.
If you are shipping items valued over $50 please use trackable shipping and purchase shipping insurance. We are not able to guarantee receipt of your returned item.
Please email firstname.lastname@example.org with your order number prior to shipping your return to start the process.
Note: Due to the non-returnable nature of Virtual Classes and Recorded Online Learning Workshops, they are non-refundable. In-person workshops are also non-refundable. Rest assured that you will enjoy our hands-on workshops!
We welcome your feedback and are always open to hearing your suggestions and answering any questions. Email email@example.com is the best way to reach us.